Chapman Taylor

Summary

Chapman Taylor is an award-winning practice of global architects, master planners and interior designers, with over 400 employees working from 16 design studios across Asia, Europe, and the Middle East. Established in 1959, Chapman Taylor specializes in Residential, Retail, Leisure, Transportation, Hospitality, and Workplace design, and are known for designing places and buildings that are both creative and successful.

Situation

Chapman Taylor’s existing project information management system (PIM) had outlived its usefulness, featuring a standalone document management system in an on-premises server and some unstructured data. The system also led to some data duplication and information silos, with individual designers and studios saving documents, drawings, contacts and emails to their local on-site servers in different ways. This made it tricky for Chapman Taylor’s global studios to fully collaborate and share their expertise.

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Chapman Taylor initially rolled out Atvero to its UK operations, where it now sits at the heart of the company’s information management hub on top of Microsoft 365 and SharePoint. This seamlessly integrates the global practice’s electronic document management system, contacts, emails, intranet, and image library into one ecosystem which, thanks to Atvero’s Revit add-in, also synchronizes with the firm’s 3D modelling software. As a result, Chapman Taylor’s designers can now find the project information they need easily and can use Microsoft Teams to chat, meet, share files and work on documents and drawings together, quickly and securely. As everything is cloud-based, project team members can collaborate from any location, on any device. This set-up also gives Chapman Taylor more efficient and robust document control, whereby all current and archived documents, drawings and visualizations – even those from external partners – now meet ISO 19650 numbering standards. Atvero’s dedicated contact management capability and Outlook add-in had also greatly reduced one of Chapman Taylor’s major headaches, that of storing and easily finding project emails and contact information. Now, the firm’s designers can file email to their projects directly, assigning the sender a project role and adding them to their address book as they go.

Solution

Atvero has enabled Chapman Taylor to embrace the digital workplace with its project and corporate information under one umbrella, Microsoft 365. As a result, the firm is already meeting its goal of improving real-time global collaboration – most recently, in pulling the expertise of its London, Madrid, Bangkok, and Shanghai studios to deliver a project designing projects in the MENA region. The next step is to roll out Atvero to more of its global studios so that everyone is working to the same ISO 19650 standard naming schemes and using similar templates.

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"Atvero provides Chapman Taylor with a modern and scalable project information management solution that meets our business needs for the next decade and beyond"

- Andy Hudson, Director